Terms & Conditions
Effective Date: August 16, 2025
These Terms & Conditions govern your access to and use of the website www.silverbux.in, including all products, services, content, and communications provided by GOLDEN HAND HEDGER OPC PRIVATE LIMITED (“Company”, “we”, “us”, or “our”).
By accessing or using our website or services, you agree to be legally bound by these Terms.
1. Company Overview
GOLDEN HAND HEDGER OPC PRIVATE LIMITED is engaged in the trading and sale of precious metals, including gold and silver, through the Silverbux platform.
We guarantee the authenticity and purity of all products sold and are committed to maintaining the highest standards of transparency, security, and customer trust.
2. Privacy
Your privacy is important to us. All personal information you provide is governed by our Privacy Policy, which forms part of this Agreement.
By using our services, you acknowledge and agree that your information may be processed and stored in India.
If you suspect unauthorized access or misuse of your account, you must notify us immediately via our Contact Us page or official support email.
3. User Registration
3.1 Registration Requirements
Visitors may browse public sections of the website without registration. However, to access full features or conduct transactions (buying or selling precious metals), you must create an account with accurate and up-to-date information.
3.2 Account Responsibility
You are solely responsible for:
Maintaining the confidentiality of your login credentials
All activities conducted under your account
Any fees or liabilities arising from such activities
Accounts are non transferable. Sharing login credentials or using another user’s account is strictly prohibited.
4. Market-Based Transactions & Return Policy
4.1 Binding Transactions
All orders involving market-linked precious metals (including gold and silver) are final, binding, and non-cancellable once confirmed.
4.2 Default and Market Loss
If you fail to fulfill obligations under a confirmed order:
Any deposit paid may be forfeited
The Company may cancel, reverse, or redeem the order at prevailing market prices
You will be responsible for any market losses, associated costs, and applicable redemption charges
Any market gains arising during reversal or redemption shall remain the sole property of the Company
5. Storage of Precious Metals
Customers are solely responsible for the storage and safekeeping of metals after delivery.
The Company is not liable for any loss, damage, theft, or deterioration once products are delivered — whether stored at home, with third-party custodians, or professional vault providers.
6. Electronic Communication
By providing your email address or contact details, you agree to receive:
Transaction confirmations
Service-related notifications
Account updates
Promotional communications (where permitted)
You acknowledge that electronic communication satisfies legal requirements for written notices. You are responsible for keeping your contact details current.
7. Third-Party Links
Our website may include links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their:
Content
Accuracy
Security
Privacy practices
Accessing third-party websites is at your own risk.
8. Agreement Integration & Modifications
These Terms:
Represent the complete agreement between you and the Company
Supersede all prior communications or agreements
May be updated at any time without prior notice
Continued use of the website after updates constitutes acceptance of the revised Terms.
9. Contact Information
For questions regarding these Terms & Conditions, please contact:
GOLDEN HAND HEDGER OPC PRIVATE LIMITED
📍 #19/4, Aariya Street, Attur – 636102, Salem District, Tamil Nadu, India
📞 +91 91618 91633
📧 support@silverbux.in