Shipping & Delivery Policy – www.silverbux.in

Silverbux.i, we aim to provide you with a seamless shopping experience, including prompt and reliable shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing:

• Orders are typically processed within 24 hours of payment confirmation, excluding weekends and public holidays.
• Once your order is processed, you will receive a confirmation email with your order details and tracking information.

2. Delivery Timeframe:

• We partner with secure cargo companies to deliver our products to your doorstep.
• All shipping items are shipped in safety packing in durable, tamper-proof packaging.
• All products are insured during transit.
• The estimated delivery time for orders is 2 to 7 working days from the date of shipment, depending on your location and the shipping method selected at checkout.
• Please note that delivery times may vary due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen delays by the shipping carrier.

3. Shipping Charges:

• Shipping charges are calculated based on the weight of your order, your location, and the selected shipping method.
• Shipping charges will be displayed at checkout before you complete your purchase.

4. Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email, allowing you to track the status of your delivery online.
• You can also track your order by visiting the “Track Order” section on our website and entering your order details.

5. International Shipping:

• We currently offer shipping within India only. We do not ship internationally at this time.

6. Delivery Process:

=        Delivery is made only to the identified recipient

=        At the time of delivery, the recipient must show original proof;

=        Passport

=        Voter ID

=        Driving License

=        Pan card

=        The Courier agent will verify and note identity details for security purposes.

7. Delivery Attempts:

• If you are unavailable to receive your package at the time of delivery, the shipping carrier will make additional attempts to deliver your order.
• In case of failed delivery attempts, the carrier may leave a notification card with instructions on how to arrange for re-delivery or pickup.
• If still undelivered, the product will be returned to Silverbux.in the Salem facility.

8. Shipping Updates:

• We strive to keep you informed about the status of your order throughout the shipping process.
• If you have any questions or concerns about the delivery of your order, please contact us at support@silverbux.in, and our customer support team will assist you promptly.

9. Contact Us:

If you have any questions or need further assistance regarding our shipping policy, please contact us at 

GOLDEN HAND HEDGER OPC PRIVATE LIMITED
📍 #19/4, Aariya Street, Attur – 636102, Salem District, Tamil Nadu, India
📞 +91 91618 91633
📧 support@silverbux.in
🌐 www.silverbux.in