This Privacy Policy outlines how GOLDEN HAND HEDGER OPC PRIVATE LIMITED ("Company", "we", "us", or "our") collects, uses, discloses, and protects information obtained from users ("you" or "User") of our website, www.silverbux.in ("Site"). This policy applies to all products and services offered by the Company under the SilverBux brand.

1. Information We Collect

1.1 Personal Identification Information

We may collect personally identifiable information from Users in various ways, including (but not limited to) when you:

• Visit the Site
• Register for an account
• Place an order
• Fill out a form
• Contact customer support

You may be asked to provide your:

• Name
• Email address
• Mailing address
• Phone number

Note: We collect this information only if you voluntarily submit it. However, declining to provide personal information may limit your ability to use certain features of the Site.

1.2 Non-Personal Identification Information

We may automatically collect non-personal information such as:

• Browser type
• Device type
• Operating system
• Internet Service Provider (ISP)
• IP address
• Date and time of access
• Referring URLs and interactions with the Site

1.3 Cookies and Tracking Technologies

Our Site uses cookies to enhance User experience, track usage data, and improve functionality. Cookies are small files stored on your device.
You may choose to set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the Site.
By continuing to use the Site, you consent to our use of cookies in accordance with this Privacy Policy.

2. How We Use Collected Information

We may use your personal information for the following purposes:

• To improve customer service: Enables us to respond more effectively to your inquiries and support needs.
• To personalize user experience: Helps us understand how Users interact with our services and content.
• To improve our Site: We use aggregated feedback and usage patterns to enhance our offerings.
• To process payments: Information provided during transactions is used solely to fulfill the order. We do not share this information except as necessary for order fulfillment.
• To send updates and communication: Your email may be used to send order updates, respond to inquiries, and send other service-related information.

3. How We Protect Your Information

We implement appropriate data collection, storage, and security practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

• Data transmission between the Site and your browser is encrypted using SSL (Secure Socket Layer).
• Sensitive information is securely stored and access is restricted to authorized personnel only.

4. Sharing of Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share aggregated, non-personal demographic data with business partners, affiliates, and advertisers for the purposes outlined in this policy.
We may also disclose information:

• To comply with legal obligations or respond to lawful requests
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with the Site

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. International Users

If you are accessing the Site from outside India, please note that your data may be transferred to, stored, and processed in India. By using our Site, you consent to the transfer of your data to India.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have collected personal information from a child without verified parental consent, we will delete it promptly.

8. Your Consent

By using this Site, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the Site.
Continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, the updated date will be revised at the top of this page. We encourage Users to check this page frequently to stay informed.

10. Contacting Us

If you have any questions or concerns about this Privacy Policy or your dealings with this Site, please contact us:

GOLDEN HAND HEDGER OPC PRIVATE LIMITED
#19/4, Aariya Street, Attur-636102, Salem District, Tamil Nadu, India
91618 91633
support@silverbux.in
www.silverbux.in