Terms & Conditions
These terms and conditions of your access to and use of the website www.silverbux.in, the products and services offered therein, and all associated content, services, and communications provided by GOLDEN HAND HEDGER OPC PRIVATE LIMITED (“we”, “us”, “our”, or “Company”).
By accessing or using our website or services, you agree to comply with and be legally bound by the terms and conditions
1. Company Overview
GOLDEN HAND HEDGER OPC PRIVATE LIMITED is engaged in the trade and sale of precious metals such as silver and gold through the www.silverbux.in platform. We guarantee the authenticity of all products sold on our platform and are committed to transparency, security, and customer trust.
2. Privacy
Your privacy is important to us. All personal information submitted to us is subject to our Privacy Policy, which is incorporated into this Agreement by reference.
By using our services, you acknowledge that your data will be transferred to and processed in India. If you suspect any unauthorized use of your account, please notify us immediately by contacting us via our Contact Us page or support email.
3. User Registration
3.1 Registration Requirements
Non-registered users may access only public sections of the website. To access all features or conduct transactions (buying/selling precious metals), you must create an account by providing accurate and up-to-date information.
3.2 Account Responsibility
You are solely responsible for:
= Maintaining the confidentiality of your login credentials
= All activity conducted under your account
= All associated fees or charges arising from such activity
Each account must be used exclusively by the registered user. Sharing login credentials or using another user’s account is strictly prohibited. Accounts are non-transferable.
4. Market-Based Transactions & Return Policy
4.1 Binding Transactions
All orders involving market-priced metals (such as gold or silver) are final, binding, and non-cancellable upon confirmation.
4.2 Default and Market Loss
If you fail to fulfill your obligations under a confirmed transaction:
= You forfeit any deposits paid
= We may reverse the order or redeem the products at current market value
= You are liable for any losses, associated costs, and a possible Redemption Fee
= Market gains during reversal/redemption remain the sole property of GOLDEN HAND HEDGER OPC PRIVATE LIMITED
5. Storing Precious Metals
You are responsible for storing any metals you purchase.
We are not liable for any damage, loss, or consequences following delivery,
whether you store metals at home, with third-party custodians, or using
professional storage services.
Note: Storage services offered by us are only available for metals purchased directly from www.silverbux.in.
6. Use of Email and Internet Communication
By providing your email during registration or transactions, you:
= Consent to receive service-related notices, updates, and promotional messages via email
= Acknowledge that email notices serve as a substitute for postal communication
= Are responsible for keeping your contact details updated and ensuring successful delivery of communications
Failure to update your email does not relieve you of responsibility for receiving or complying with these notices.
7. Links to Third-Party Websites
Our platform may contain links to third-party websites for your convenience. We do not:
= Control or endorse such websites
= Take responsibility for the content, accuracy, legality, or practices of external sites
Visiting these links is at your own risk, and the respective website's terms and privacy policies will apply.
8. Integration and Modification
This Agreement:
= Constitutes the entire understanding between you and GOLDEN HAND HEDGER OPC PRIVATE LIMITED
= Supersedes all prior written or oral agreements
= May be updated at any time by posting a revised version on the Site
Your continued use of the Site after changes are posted constitutes your acceptance of the updated terms.
9. Contact Information
If you have any questions about this terms and conditions please contact us:
GOLDEN HAND HEDGER OPC PRIVATE LIMITED
📍 #19/4, Aariya Street, Attur – 636102, Salem
District, Tamil Nadu, India
📞 +91 91618 91633
📧 support@silverbux.in
🌐 www.silverbux.in
